Water coming through the ceiling, a pipe you can hear but cannot reach, or a river running down the driveway? A burst pipe is one of the few plumbing problems that gets worse by the minute, and it rarely happens at a convenient hour. Our licensed Sydney plumbers stop the water, locate the burst and repair it properly, 24 hours a day, with a $0 call-out fee and a fixed price agreed before any work starts.
$0, every job
Sydney-wide
Same-day, 24/7
NSW Licensed & Insured
From a split flexi-hose under the vanity to a burst water main out at the front boundary, we find it, stop it and fix it, with same-day service across Sydney.
A burst pipe is an emergency, so we treat it as one. We are available 24 hours a day, every day, to stop the water and get the repair done before the damage spreads. No call-out fee, no after-hours surcharge for arriving, and a fixed price before we start.
Not every burst is where you think it is. We use acoustic and thermal leak detection and pressure testing to pinpoint a burst inside a wall, under the slab or underground, so we open up or dig only where the problem actually is instead of guessing.
The main service line between your water meter and the house is buried under lawn, paving or driveway, and when it lets go you get bubbling ground, lost pressure and a water bill that jumps. We locate the break and repair or re-run the line with as little digging as possible.
Where the pipe is accessible, we cut out the failed section and fit a new pipe. Where a tree, a driveway or a slab is in the way, we run a new line around the obstacle rather than tearing up your yard. For suitable underground pipes, relining repairs it from the inside with no excavation at all.
The braided hoses under sinks, vanities and toilets are one of the leading causes of indoor flooding in Sydney homes. They corrode quietly for years, then burst, often while nobody is home. We replace the failed hose and check the others in the house while we are there.
Fully licensed plumbers and gas fitters with close to two decades across Sydney, with our workmanship and parts backed by a guarantee, and documentation for your insurer if you need it.
A burst pipe will not wait until Monday, so neither do we. Call any hour, and you get a licensed plumber on the phone who will talk you through isolating the water while we are on the way.
Not a promo code, not a business-hours-only offer, and no surcharge just for arriving after dark. Our call-out is $0 at 2 am on a public holiday exactly as it is at 2 pm on a Tuesday. You only ever pay for the repair.
You get a clear, fixed price before any work begins, even in an emergency. Nothing gets added to the bill afterwards because it happened to be a weekend.
Some bursts announce themselves. The expensive ones do not. A pipe that fails inside a wall, under the slab or underground can run for weeks before anyone notices, and that is where the real damage bill comes from.
If you've noticed any of these warning signs, you could have a hidden water leak that should be located and repaired before it causes further damage.
Call 0461 330 531When a pipe bursts, the clock is the whole problem. Water moves through floorboards, plasterboard, cabinetry and insulation far faster than most people expect, and a leak that looks minor at breakfast can be a sagging ceiling by lunch. What you want is a burst pipe plumber who answers, turns up, and can tell you straight away what has failed and what it will cost.
R&G Plumbing, Gas & Drainage is a Gordon-based team with close to two decades of experience across Sydney. We are licensed plumbers and licensed gas fitters, fully insured, and we run a genuine 24/7 emergency plumbing service, not an answering machine that calls you back on Monday. Because our call-out fee is $0 at every hour of every day, there is no reason to sit on a leak overnight hoping it holds.
We work on every gas system found in Sydney homes, gas storage and continuous flow, natural gas and LPG, and we service all the leading brands, including Rinnai, Rheem, Bosch, Dux, Aquamax, Thermann and Vulcan. Whether it is a failed thermocouple, a scaled heat exchanger, a leaking tank or a full gas hot water replacement, we diagnose the real fault first and quote before we touch anything.
Call 0461 330 531 for an emergency response, or request a free quote and we will come back to you quickly.
Your main service line runs from the meter at the front boundary into the house, usually buried under lawn or driveway. A break shows up as water bubbling through the ground, a soggy or unusually green patch, a drop in pressure inside, or a bill that has jumped for no reason.
Pipes running beneath the concrete slab or inside a wall are the hardest to spot and the most damaging to leave. The clues are warm patches underfoot on a hot water line, damp creeping up at the edge of a room, blistering paint, or the faint sound of water with everything turned off. Leak detection pinpoints the spot so we cut in one place, not five.
Indoors, the usual culprits are braided flexi-hoses under sinks and vanities, failed fittings, and hot water lines. A burst flexi-hose can empty thousands of litres into a house while everyone is at work. These are fast repairs once found, and worth replacing proactively when they start to show their age.
Pipes rarely burst without a reason. Across Sydney homes it comes down to a familiar set of causes, and the older suburbs see more of them.
If you can smell gas anywhere near the water heater, turn the gas off at the meter, ventilate the area, avoid flames, switches and anything that could spark, and call us immediately on 0461 330 531. If the smell is strong, leave the property first. Gas leaks are not something to wait on, and only a licensed gas fitter should be working on the system.
Here is how R&G compares to the average plumber when a pipe has let go in your home.
| Â | R&G Plumbing | Other Plumbers |
|---|---|---|
| Call-Out Fee | $0 on every job, 24/7, no code and no conditions | Charged, or waived only in business hours or with a promo code |
| After-Hours | No surcharge just for turning up at night or on a weekend | After-hours and emergency rates commonly apply |
| Response | Genuine 24/7 emergency response, same-day repairs | An answering service and a callback the next business day |
| Finding the Leak | Leak detection first, so we open up only where needed | Guesswork, exploratory cutting or unnecessary excavation |
| Pricing | Clear, fixed price before work starts, even in an emergency | Hourly rates and surprise costs once the job is done |
| Insurance | Report and photos provided to support your claim | Little or no documentation for your insurer |
| Guarantee | Workmanship and parts backed by a guarantee | Little or no cover on the work |
No guesswork and no surprise bills. Here is exactly what happens from the moment you call.
We take your call any hour, talk you through isolating the water at the meter, and head straight out. No call-out fee, day or night.
We use leak detection and pressure testing to find exactly where the pipe has failed, including bursts hidden in walls, under slabs or underground.
You get a clear, fixed price before we begin, with the options explained plainly. Then we carry out the repair, replacement or re-run on the spot wherever possible.
We pressure test the line to confirm the repair holds, tidy the work area, back our workmanship with a guarantee, and provide a report and photos for your insurer if you need them.










Yes. Our call-out fee is $0, 24 hours a day, including nights, weekends and public holidays. There is no promo code to quote and no after-hours surcharge just for turning up. You only pay for the repair, and you get a fixed price for that before we begin.
It depends on where the burst is and how easy it is to reach. A flexi-hose under a sink is a small job; a burst main under a driveway is a bigger one. Because there is no call-out fee and we quote a fixed price before starting, you always know the cost before any work happens.
We run a genuine 24/7 emergency service across Sydney and prioritise active leaks. Call 0461 330 531 at any hour, and you will speak to a licensed plumber who can talk you through shutting the water off while we are on the way.
Turning the water off at the meter is the one thing you should absolutely do yourself, and it makes a real difference. Beyond that, tapes, epoxy putties and sealant products are a very short-term patch at best. They do not restore the pipe; they often fail under pressure, and an insurer may take a dim view of a botched DIY repair. Water pipework should be repaired by a licensed plumber.
Usually corrosion in ageing pipework, high water pressure or water hammer, ground movement and tree roots underground, a failed flexi-hose, or damage from poor installation. Often the pipe has been weakening for a long time and simply reaches the point where it gives way.
An accessible repair such as a flexi-hose or an exposed pipe is often done in the same visit, sometimes within the hour. A burst under a slab or a main out in the yard takes longer because it has to be located first, and we will give you a clear timeframe once we know what we are dealing with.
We use leak detection equipment, including acoustic listening gear and thermal imaging, along with pressure testing, to pinpoint a hidden burst inside a wall, beneath a slab or underground. That means we open up or dig in one spot rather than exploring.
Often, yes. For suitable underground pipes, relining repairs the pipe from the inside with no excavation. Where the burst is accessible, we replace the section. We always locate it first, then recommend the least disruptive option.
Serious enough to treat as an emergency. Beyond the water itself, it can damage flooring, plasterboard, cabinetry, ceilings and wiring, and prolonged damp leads to mould. The cost curve is steep, so the difference between calling at 10 pm and waiting until morning can be substantial.
Tell us what is going on and our team will get back to you quickly with a transparent, no-obligation price. If water is running right now, call 0461 330 531 instead; it is faster.
We assess the problem and quote before any work starts.
Across Sydney, with 24/7 availability for urgent blockages.
Fully licensed, insured, and backed by a workmanship guarantee.
Tell us what is going on and our team will get back to you quickly.
Every minute counts once a pipe lets go. Call R&G for a 24/7 emergency response, a genuine $0 call-out fee at any hour, licensed plumbers and a fixed price before any work starts.