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R&G Plumbing Gas & Drainage

Gas Hot Water Systems Repairs

Gas Hot Water Systems Sydney - Same-Day Repairs & Installation

Pilot light that will not stay lit, water going cold halfway through a shower, or a gas unit that has finally given up? Our licensed Sydney plumbers and gas fitters repair, service, install and replace every type of gas hot water system, continuous flow and storage, with a $0 call-out fee and a fixed price before any work starts.

Every gas job we complete finishes with a compliance certificate. If your hot water has failed overnight, the tank is leaking, or you can smell gas, we are available 24/7.

$0 Call-Out Fee
Same-Day Help
Licensed & Insured
Call-Out Fee

$0, every job

Service Area

Sydney-wide

Typical response

Same-day, 24/7

Licensing

NSW Licensed & Insured

Our Gas Hot Water Services

Gas Hot Water Repair, Replacement & Installation

Whether your gas unit needs a small repair or it is finally time to upgrade, we repair, replace and install every kind of gas water heater, with same-day service across Sydney.

Failed thermocouples, faulty gas control valves, blocked burners, ignition faults and pilot lights that will not stay lit- all diagnosed and repaired fast, with the common gas parts carried on the van. Most gas hot water repairs are completed in a single visit.

A burst tank, a major leak or a gas smell around the unit is an emergency. We are available 24/7 for these, and we will talk you through isolating the gas and the unit safely while we are on the way.

Building, renovating, or moving off electric onto gas? We handle the full gas hot water installation, including the gas line and connection, the relief valve and drain line, flueing and clearances, and the compliance certificate at the end.

Regular servicing, cleaning the burner, checking the pilot and ignition, testing the relief and tempering valves, flushing sediment from a storage tank, is the most effective way to extend the life of a gas water heater and keep gas costs down.

A gas unit that is leaking, rusted out or past its prime? We supply and install a like-for-like or upgraded system, often the same day, and we remove and dispose of the old unit for you at no extra cost.

Trusted. Local. Reliable.

Why Sydney Homeowners Choose R&G for Gas Hot Water Repair & Replacement

Licensed Gas Fitters, In-House

Gas hot water legally requires a gas licence, and we hold it. Every gas job is handled by a fully licensed plumber and gas fitter, with a compliance certificate at the end.

Same Day Service

A morning without hot water is not the time to wait. We respond fast, and most gas hot water repairs and replacements are sorted the same day you call.

$0 Call-Out Fee

You should never pay just to have a plumber turn up. We assess the system and give you a clear, fixed price before any work begins.

All Gas Brands & Types

Continuous flow or storage, natural gas or LPG. We service every major gas water heater brand, including Rinnai, Rheem, Bosch, Dux, Aquamax, Thermann and Vulcan.

Warning Signs

Signs Your Gas Hot Water System Needs Repair or Replacement

A gas water heater rarely fails without warning. It usually gives you weeks of small hints first, and catching them early is the difference between a modest repair and an emergency replacement on a Sunday.

If your hot water system is showing any of these signs, it should be inspected before it fails completely.

Call 0461 330 531
Gas Hot Water System Repairs in Sydney

Your Local Gas Hot Water Plumber in Sydney

When the hot water goes, it is rarely convenient. It is a Saturday morning, or the middle of winter, or the day you have people staying. What you want is a gas hot-water plumber who can quickly tell you whether the unit can be repaired or needs replacing, give you a straight price, and get it done.

R&G Plumbing, Gas & Drainage is a Gordon-based team with close to two decades of experience across Sydney. We are licensed plumbers and gas fitters, which matters more here than on any other hot water job: a gas hot water system legally requires a gas licence to operate, and plenty of plumbing companies sub that part out or cannot touch it at all. We do the water side and the gas side ourselves, and you receive a compliance certificate on every gas install we complete.

We work on every gas system found in Sydney homes, gas storage and continuous flow, natural gas and LPG, and we service all the leading brands, including Rinnai, Rheem, Bosch, Dux, Aquamax, Thermann and Vulcan. Whether it is a failed thermocouple, a scaled heat exchanger, a leaking tank or a full gas hot water replacement, we diagnose the real fault first and quote before we touch anything.

Call 0461 330 531 for same-day service, or request a free assessment, and we will come back to you quickly.

GAS SYSTEM TYPES

Continuous Flow, Gas Storage and Gas Boosted Solar

A continuous flow unit heats water on demand as it passes through a heat exchanger, so it never runs out, and it wastes nothing keeping a tank warm. They are efficient, wall-mounted and take up far less space, which is why they suit most Sydney homes with a gas connection. When they fail, it is usually the ignition, the flame sensor, the water valve or a scaled-up heat exchanger, all of which we can repair.

A gas storage system heats and holds water in an insulated tank, ready for use, and delivers a high flow to several outlets at once. They are reliable and economical to run, and a model with a standing pilot will keep making hot water in a blackout. The tank has a finite life, usually around a decade, and once the cylinder corrodes, it cannot be repaired, only replaced.

Gas Boosted Solar Hot Water

Roof-mounted solar collectors do most of the heating, with a gas booster stepping in on cloudy days and during heavy use. You get the low running costs of solar with the reliability of gas as backup, and many systems qualify for government rebates. We repair and service gas boosters, and replace ageing solar systems that have had their day.

GAS FAULTS & FUEL TYPES

Common Gas Hot Water Faults We Repair

Most gas hot water problems come down to a handful of parts, and many are repairs rather than replacements. We diagnose the actual cause before we quote, so you are not replacing a whole system when a part would do.

  • Pilot light will not stay lit, usually the thermocouple
  • No ignition, or a clicking sound with no flame
  • Water heats then goes cold mid-shower, often the flame sensor or a scaled heat exchanger
  • Fluctuating temperature and poor temperature control
  • Gas control valve or thermostat faults, water too hot or not hot enough
  • A clogged or faulty burner assembly heating poorly or unevenly
  • Sediment build-up in a storage tank, causing rumbling and reduced capacity
  • Leaking relief valve (a repair) or a leaking cylinder (a replacement)
  • A smell of gas around the unit; treat this as urgent

If you can smell gas anywhere near the water heater, turn the gas off at the meter, ventilate the area, avoid flames, switches and anything that could spark, and call us immediately on 0461 330 531. If the smell is strong, leave the property first. Gas leaks are not something to wait on, and only a licensed gas fitter should be working on the system.

Comparing Gas Hot Water Plumbers in Sydney? Let's Make It Simple

Here is how R&G compares to the average plumber when your gas hot water has packed it in.

 R&G PlumbingOther Plumbers
Gas LicensingLicensed plumber and gas fitter on every gas job, in-houseGas work often sub-contracted, or crews not licensed for gas
Call-Out Fee$0 call-out fee on every jobHidden or added call-out charges
Same-Day Service24/7, same-day gas repairs and replacements in most casesOften days of waiting for parts or quotes
All Gas TypesContinuous flow, storage and gas boosted solar, all leading brandsLimited to one or two system types
ComplianceCompliance certificate issued on every gas installationPaperwork missing or chased up later
PricingClear, fixed price before work startsSurprise costs once the job is done
GuaranteeWorkmanship and parts backed by a guaranteeLittle or no cover on the work
How It Works

How We Repair Your Gas Hot Water System

A simple, transparent process from your first call to a flowing drain, with no surprise pricing.

Diagnose the Fault

We check the system properly to find the real cause: the thermocouple, the gas control valve, the burner, the ignition, the gas supply or the cylinder itself. No guesswork and no upselling.

1
Upfront Fixed Price

You get a clear, fixed price to either repair the existing gas unit or replace it, with the pros and cons of each option explained plainly.

2
Repair or Replace, Same Day

Most gas repairs and like-for-like replacements are completed the same day, with common gas parts and popular systems carried with us wherever possible.

3
Test, Certify & Guarantee

We test the system end to end, complete the gas testing, tidy the work area, hand over your compliance certificate, and back our workmanship with a guarantee.

4
Reviews

Real Reviews from Satisfied Clients

R&G Plumbing Gas & Drainage place picture
5.0
Based on 100 reviews
Nathan Cheung profile picture
Nathan Cheung
2 months ago
Amazing service from Abs he helped us with a burst water pipe!
Karen Young profile picture
Karen Young
2 months ago
Would highly recommend. Abs arrived on time, was informative, friendly and professional. No sales pitch. I would use R&G Plumbing again
Matt Salles profile picture
Matt Salles
2 months ago
Excellent service from R&G Plumbing at my unit. Jeremy was very quick to contact me and arrange an inspection. Once here, Adam was professional, punctual, and quickly identified the issue with my kitchen taps. He clearly explained the problem, completed the repair efficiently, and provided all the documentation I needed afterwards.

I really appreciated the honest advice, attention to detail, and fair pricing. I highly recommend R&G Plumbing to anyone looking for reliable, fairly priced, and professional plumbing services.

Thank you again to the entire R&G Plumbing team!
Minnie Naungayan profile picture
Minnie Naungayan
3 months ago
Jack responded promptly to our call to fix a leaking tap. He is courteous and professional. We were happy with his job and would be happy to get him in the future and also would certainly recommend him to friends.
SR R profile picture
SR R
6 months ago
Jack from R&G Plumbing Gas & Drainage Pty Ltd was outstanding from start to finish. His workmanship was excellent, and he was professional, friendly, and incredibly patient throughout the entire job. He went above and beyond to make sure everything was done properly and took the time to explain things clearly, which I really appreciated. The quality of his work speaks for itself, and the pricing was very fair — great value for money. I couldn’t be happier with the result and would highly recommend Jack to anyone needing a reliable and skilled plumber. Thank you Jack
Taein Jeon profile picture
Taein Jeon
6 months ago
We had a blocked drain in our backyard and R&G Plumbing reached out very quickly. Jeremy gave us a fair quote for jet blasting, so we went ahead. Zac came out and was fantastic. When the jet blasting didn’t work, he found the pipe was completely blocked by long roots and a hole in the pipe

Initially, it looked like the floor would need to be dug up for a 1.5 day job$$, which we couldn’t afford. Instead, Jack kept investigating and found another access point through our neighbour’s carpark ceiling. He organised access to neighbours garage, removed the roots, and repaired the pipe at a much more affordable price. The roots were way worse than we expected.

As a young couple and first home buyers, this was our first time dealing with a plumber and we were pretty stressed since we thought it was a simple blockage but it turned out to be a complex issue. I gotta check the drainage when im purchase property in the future. Learnt my lesson!

Jeremy and Zac explained everything clearly and provided a detailed report and invoice so we can raise it with strata, as the drainage is linked to other units and may have further issues.

Really grateful for the honesty and effort. We’ve definitely found a plumber we trust and would happily connect with Jeremy’s team again.
Ursula Lawton profile picture
Ursula Lawton
9 months ago
Very happy with the work and the service. Jack came to give me a quote on replacing 4 taps in the laundry and the Abs came to do the work 2 hours later. Everything fixed quickly on the same day. Both young men were very professional and pleasant. I would recommend them.
Les de Belin profile picture
Les de Belin
11 months ago
My sewer was blocked, and as my normal plumber was unavailable for a week I contacted R&G Plumbing. They promptly attended after my call, and temporarily fixed the problem, but indicated the pipe had to be replaced. After being a bit taken aback by the quote, I accepted due to the urgency of the matter. Abs and his apprentice River (2 days on the job) attended on time a couple of days later to complete the job. Both very pleasant to speak to. It was an all day job to dig the hole through heavy clay, replace the pipe, back fill, and replace a row of pavers. I think they did a pretty good job with the clean up as well. Overall, happy with the reliability and outcome, though I thought a tad expensive. I did ask a general question of replacing 2 washers, and was quoted 3 times more than I actually paid my normal plumber the previous week. Anyway, the job was done to a satisfactory standard, and no complaints. Toss of the coin for 4 or 5 stars, but it came out 4 just for the cost - maybe I live in the past.....?
Paula Price profile picture
Paula Price
11 months ago
We had Zac@R&G Plumbing attend a consistently blocking toilet in our apartment. He demonstrated strong knowledge, explaining where he believed the issue lay & what he needed to do to diagnose. On confirming his diagnosis he provided a detailed report so we could provide to our strata manager as issue would require strata approval to fix. Zac was professional, honest & worked efficiently, cleaning up as if he had never been. We would have no hesitation recommending Zac for any plumbing requirement & will definitely use his services again in future. Cheers, Paula
Book Today
Book Your Hot Water Replacement and We'll Remove the Old Unit, Free

Book a hot water system replacement with R&G and we will remove and dispose of your old unit at no extra cost. Same-day appointments available across Sydney.

FREE
Old Hot Water Unit Removal
Included when you book your hot water system service
Still Have Questions?

Gas Hot Water Systems Sydney FAQs

Do I need a licensed gas fitter to install gas hot water?

Yes. Gas work must legally be carried out by a licensed gas fitter, and a gas hot water installation includes a compliance certificate. We are licensed plumbers and licensed gas fitters, so we handle the whole job in-house, and you receive your certificate at the end of every gas install.

In most cases, the same day. We offer same-day service for gas hot water repairs and replacements across Sydney, and we are available 24/7 for urgent situations such as a burst tank or a gas leak.

The pilot light or ignition, most often a failed thermocouple, the safety part that shuts the gas off when the pilot goes out. After that, it is gas control valves, burner assemblies, flame sensors and scaled heat exchangers on continuous flow units.

It depends on the age of the unit, what has failed and what the repair costs. If your gas heater is under about 8 years old and a component has failed, repair is usually the sensible call. If the tank is leaking, or a storage unit is past 10 to 12 years and needing repeated repairs, replacement is generally better value. We explain both options plainly and let you decide.

Gas storage tanks usually last around 8 to 12 years, and continuous flow units often 15 to 20 with regular servicing. Maintenance, checking the pilot and burner, testing the relief valve, flushing sediment from a tank, makes a real difference to how long you get.

It depends entirely on the fault. A thermocouple or an ignition part is a modest job; a failed heat exchanger or a corroded cylinder is a different conversation. That is why we assess the system first and give you a fixed price before any work starts, with no call-out fee.

Continuous flow gives you endless hot water, runs efficiently and saves space, which suits most homes with a gas connection. Gas storage delivers a high flow to several outlets at once, and a standing-pilot model keeps working in a blackout. We recommend based on your household size and how you actually use hot water.

As a rough guide, a family of four usually suits a continuous flow unit around 24 to 26 litres per minute, or a gas storage tank in the 135 to 170 litre range, depending on how many bathrooms run at once. We size it to your household so you get reliable hot water without paying for capacity you do not need.

Generally, yes. Natural gas is usually cheaper to run than electric storage, and a continuous flow unit only heats what you use. Heat pumps can be cheaper again to run, so if you are comparing options, we will talk you through the trade-offs honestly.

All the leading gas brands, including Rinnai, Rheem, Bosch, Dux, Aquamax, Thermann and Vulcan. If you have a particular brand in mind, just let us know.

Get In Touch
Get a Free Quote

Tell us what is going on with your gas hot water and our team will get back to you quickly with a transparent, no-obligation price.

$0 call-out fee

We assess the problem and quote before any work starts.

Fast same-day response

Across Sydney, with 24/7 availability for urgent blockages.

Licensed & guaranteed

Fully licensed, insured, and backed by a workmanship guarantee.

Get Your Free Quote

Tell us what is going on and our team will get back to you quickly.


Gas Hot Water System Not Working? Get It Fixed Today

Whether it is a quick thermocouple repair or a full gas hot water system replacement, call R&G now for same-day service, a $0 call-out fee, licensed gas fitters and a fixed price before any work starts.