Water coming through the ceiling from the unit above? A drain backing up on the third floor, or a shopfront flooding before opening time? In a suburb built up in towers the way Chatswood is, the plumbing that matters most is the plumbing you can’t see – and tracing a leak two floors up is a very different job to fixing a tap in a house.
That’s the work we do here week in, week out: finding hidden leaks in apartments and high-rises, clearing shared strata drains, and working out who’s responsible – for owners, tenants and strata managers, for the offices and restaurants around the interchange, and for the homes out in Chatswood West.
2067
Chatswood, Chatswood West & the Lower North Shore
Same-day, often within the hour
NSW Licensed & Insured
With so much of Chatswood living in apartments, the leak that shows up in your ceiling often starts in someone else’s bathroom a floor or two up. Finding the real source is the whole job - and doing it without opening up three units to guess.
In a strata building, a leak raises an awkward question: is it the owner’s to fix, or common property? We identify the source, document it with photos and a written report, and give you and the strata manager what you need to sort out responsibility and get the repair approved without a standoff.
For the offices, shops and restaurants in the Chatswood CBD, a leak means downtime and damage. We detect, contain and rectify commercial water leaks quickly, and coordinate with building managers so trading gets back to normal fast.
This is the work the Chatswood CBD calls us for most. A leak above a tenancy, water tracking through a slab into the suite below, or a service that has to be isolated without shutting the whole floor down.
We detect and contain first, then rectify, and we work to the building’s timetable rather than our own, which usually means after trading or before opening. You get the leak-detection readings, the photos and a written report, because in a commercial building the repair has to be signed off by someone who was not standing there when we found it.
A burst pipe or a leak spreading through an apartment building can’t wait, so our emergency plumbers cover Chatswood around the clock, every day of the year, often within the hour, with the price agreed before we start.
Alongside emergencies, we handle the everyday - blocked drains and toilets, hot water repairs and replacements across all the major brands, gas fitting, pipe relining and the leaking taps and running toilets that make up ordinary plumbing - for homes, units and businesses alike.
The leak work is what we are known for here, but most Chatswood calls are ordinary plumbing in an unusual setting: a unit on the ninth floor, a shop that cannot close, or a house in Chatswood West with a drain full of roots.
Blocked drains in Chatswood come in two shapes. In the towers it is a shared stack or a common line, where the blockage shows up in one unit but sits somewhere else entirely, so the camera goes in before anything else. In the older streets it is roots and grease in clay drains that have been in the ground the better part of a century. We clear with high-pressure jetting, camera the line, and tell you whether it needs a clean or a repair.
We repair and replace gas, electric, solar and heat pump systems, and we service the central hot water plant and circulating lines that feed whole buildings. In a unit, the first question is usually whether the system is yours or the building’s, and we can answer that before quoting anything.
Licensed gas fitting for cooktops, ovens, heaters, gas hot water and bayonet points, plus leak tracing when you can smell gas, and the compliance certificate at the end. We work in apartments where the gas run is shared and the building has rules about who can touch it.
Cracked or root-damaged drains get relined from the inside rather than dug up, which matters when the pipe runs under a driveway, a car park or a slab. For strata, it means the repair happens without closing the car park for a week and without a reinstatement bill afterwards.
Every drain job starts with the camera, because in a shared building guessing is expensive. You see the footage, and so does the strata manager if the line turns out to be common property.
Chatswood West is a different suburb to the one around the interchange, and it needs different work. Freestanding homes on bigger blocks, gardens that back onto the Lane Cove River bushland, and drainage that is mostly original.
What we get called to there: tree roots through old clay sewer lines, stormwater that cannot cope when a storm comes down the slope, hot water units at the end of their life, and gas appliance work. No towers, no shared stacks, no strata manager to report to. Same $0 call-out fee, same fixed quote before we start.
If you are on one of the streets near the Fullers Road end and are not sure which side of the boundary you are on, it makes no difference to the booking.
We turn up when we say we will, quote a fixed price before we start, treat your building and your neighbours with care, and - in a strata job - hand over the paperwork to match. Expect honest pricing, quality workmanship and clear reporting from the first call to the finished job, backed by a workmanship guarantee. It’s why owners, tenants, strata managers and Chatswood businesses keep our number handy.
Years on the tools
20 years of plumbing, drainage and gas experience across Chatswood and the Lower North Shore.
Call-out fee
No call-out fee. We come to your Chatswood property, diagnose the problem and provide a fixed quote before any work begins.
Emergency plumber
Available 24/7 across Chatswood for burst pipes, blocked drains, gas leaks and hot water emergencies.
Licensed and insured
Fully licensed and insured plumbers and gas fitters servicing Chatswood and surrounding Lower North Shore suburbs.










Chatswood’s towers run on shared plumbing, so a fault in one unit is often a whole-building matter. We work with owners, tenants, strata committees and building managers.
We clear shared and common-property drains, trace faults through common stacks and risers, and service the central hot water plant and booster pumps that feed a whole building.
For anything on common property, we provide clear written reports and photos, so the owners’ corporation can approve and bill the work cleanly and quickly.
Book a drain or a suspected leak in Chatswood, and the camera and leak inspection is on us. In an apartment or a shared building especially, seeing the real source on screen means we fix the right thing the first time - and it settles whose problem it is.
Call 0420 146 747 any hour - our emergency plumbers cover Chatswood around the clock, including nights, weekends and public holidays, and you’ll reach our team directly rather than a call centre. For a burst pipe or a spreading leak in an apartment building, ring first and, if you can, shut off the water at the meter or the unit’s isolation valve while we’re on the way.
It depends on where the failure is, not on which unit the water appears in. As a general rule in NSW, pipes that serve common property or more than one lot are the owners corporation’s responsibility, and pipes serving only your lot are yours. Water coming through your ceiling from the unit above is often neither of those: it can be that owner’s waterproofing or fixtures. We find the actual source first with leak detection and camera work, document it with photos and a written report, and give you and the strata manager something they can act on rather than an argument.
There’s no call-out fee - coming out to assess the job costs nothing. We look at the work and quote a fixed price before we start, so you’re never on an open-ended hourly rate, and there’s no surprise at the end. The quote is free, and there’s no obligation to go ahead.
A few reliable signs: a current NSW licence number they’ll show you, public liability insurance, a fixed written quote before work starts rather than an open-ended hourly rate, and a plumber who’ll show you the problem - the leak-detection reading or the drain-camera footage - instead of just telling you. We do all of that as standard; ask us for the licence and the written quote every time.
Yes - a large part of our Chatswood work is strata and commercial. We handle shared stacks and common drains, hot water plant, and office, retail and restaurant plumbing including trade waste and backflow, and we provide the reporting owners, strata managers and building managers need.
Yes — all of Chatswood and Chatswood West, plus the neighbouring Willoughby, Artarmon, Roseville, Lane Cove North and North Willoughby. Chatswood West is a regular run for us, and the work there is house plumbing rather than tower plumbing: blocked drains, tree roots in clay lines, stormwater, hot water and gas. Same day where we can, 24/7 for anything urgent.
We do not charge by the hour. An hourly rate means the final figure depends on how long the job takes, which is the part you cannot see from the start. We quote the job as a fixed price once we have looked at it, so you approve a number rather than a rate. There is no call-out fee, and the quote is free.
Yes, including nights, weekends and public holidays, and the $0 call-out fee applies then too. For a leak spreading between units, call first and shut the water off at the unit isolation valve if you can get to it safely. If the building has a concierge or a building manager, tell them we are coming so we can get access to the floor above.
We camera the line before anyone talks about money. If the blockage sits in the pipe serving only your lot, it is yours; if it is in a common line or a shared stack, it is the owners corporation’s. The footage settles it, and we send it to the strata manager with the report.
Yes. R&G Plumbing holds current NSW plumbing, drainage and gas licences and carries insurance, and every job comes with a workmanship guarantee. Buildings and strata managers usually want this on file before we attend, so ask us for the licence details and a certificate of currency and we will send them through.
Tell us what’s happening - a leak in your unit, a strata job, a shopfront or a home in Chatswood West - and we’ll come back with a clear, no-obligation quote. If it can’t wait, call the number below, and you’ll reach our team directly.
We cover Chatswood, Chatswood West and the Lower North Shore every day.
We diagnose the problem and give you a fixed price before any work begins.
Fully licensed for plumbing, drainage and gas across NSW.
Tell us what is going on and our team will get back to you quickly.
One call covers apartment and tower water leaks, strata and commercial plumbing, blocked drains, hot water, gas fitting, pipe relining and 24/7 emergencies across Chatswood and Chatswood West. No call-out fee, upfront fixed pricing, and a clear price before work begins. Call 0420 146 747 or book your free quote online today.